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View Full Version : I can't access my Ubisoft Account.



Interesting-18
08-16-2020, 11:21 AM
This is an account I created just to be able to contact you about my problem.
My account was made with my email address (m4kscrafter@gmail.com), to which i have access.
Unfortunately I don't remember my password, but the actual problem is that I didn't recieve the email to reset my password.
Over the last 2 months or so I have used the option "recover password" multiple times and double checked every time that the email is spelled correctly, but no matter how often I tried I never recieved any email even tough the recovery website ensured that the email with a reset link has been sent to my email.
I am not asking you to send the link to this email. I am asking you to have a working password recovery sytem of any kind which i can use to get access to my account.

Sincerely, Maks.

Interesting-18
08-16-2020, 11:22 AM
I'd like to add that I couldn't even send you an email because your support system doesn't work either